Effective Date: August 20, 2026

At Cozy Walls, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us when you interact with our website or contact us, including:

• First and last name
• Email address
• Phone number
• Property address
• Project address
• Information about your home or property
• Details about your insulation needs
• Information submitted through contact or quote request forms
• Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General website usage and interaction information

2. How We Use Your Information

Cozy Walls may use the information we collect to:

• Respond to your questions and inquiries
• Provide estimates and quotes
• Contact you regarding your requested services
• Schedule consultations, inspections, or appointments
• Provide and manage our insulation services
• Communicate with you regarding your project
• Process and manage customer requests
• Improve our website and services
• Understand how visitors use our website
• Maintain website security
• Prevent fraud, abuse, or unauthorized activity
• Send service-related communications
• Send promotional communications where permitted by law
• Comply with applicable legal and regulatory requirements

3. How We Share Your Information

Cozy Walls does not sell your personal information.

We may share personal information when reasonably necessary to operate our business and provide requested services, including with:

• Website hosting providers
• Website maintenance and technology providers
• Form and communication service providers
• Analytics providers
• Marketing or advertising service providers, where applicable
• Contractors or service partners involved in providing requested services
• Professional advisors, including attorneys, accountants, or insurers
• Government authorities when required by law
• A successor, purchaser, or acquiring entity in connection with a business transaction

We seek to limit the information shared to what is reasonably necessary for the applicable business purpose.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, and measure marketing and advertising performance.

Third-party services used on our website may also use cookies or similar technologies.

You can generally manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

5. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services.

These third-party websites operate independently and may have their own privacy policies and practices. Cozy Walls is not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

6. Communications

If you provide your phone number or email address through our website, we may use that information to:

• Respond to your inquiry
• Provide a quote or estimate
• Schedule an appointment
• Discuss your project
• Provide information about our services
• Communicate regarding an existing project
• Send service-related notifications

Where permitted by applicable law, we may also send promotional communications.

If you receive marketing communications from us, you may unsubscribe using the instructions provided in those communications or contact us directly at info@getcozywalls.com.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

You acknowledge that information transmitted over the internet may carry inherent security risks.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain business and transaction records
• Respond to inquiries
• Resolve disputes
• Enforce agreements
• Meet accounting or administrative requirements
• Comply with applicable legal obligations

When personal information is no longer reasonably necessary for these purposes, we may securely delete or dispose of it.

9. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include requesting access to, correction of, or deletion of certain personal information.

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before processing certain requests.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

12. Contact Us

If you have questions about this Privacy Policy or how Cozy Walls handles personal information, please contact us:

Cozy Walls
W239 S3899 Big Bend Rd, Unit 26
Waukesha, WI 53189
Phone: 262-592-5381
Email: info@getcozywalls.com